When will I receive my order?

For Limited Edition prints please allow 3 weeks for shipping within the US. Canada and International orders please allow 4-5 weeks.

For Calendars please allow 1 week for shipping within the US. Canada and International orders please allow 2-3 weeks.

International shipping depends completely on the customs of the country we are shipping to.

Please note are not responsible for any custom fees, duties or taxes that may be imposed through international purchases. We will always declare full value of your order.

 

Do you ship internationally?

Yes, we will ship across the planet for you!  

For the Calendars in order to keep costs down we will ship via USPS First Class.

For Limited Edition Prints we ship via USPS International Priority with tracking.

Like we mentioned above International shipping depends completely on the customs of the country we are shipping to.

We are not responsible for any custom fees, duties or taxes that may be imposed through international purchases. 

We honor combined shipping at the same price.

 

How much will shipping cost?

US Domestic Flat rate of $10 for  2017 Calendars

US Domestic Flat rate of $15 for 12"x 12" PRINTS (Shipped Flat) 

US Domestic Flat rate of $25 for 20"x 20" PRINTS (Shipped Flat)

US Domestic Flat rate of $35 for 20"x 30" PRINTS (Shipped Flat)

 

INTERNATIONAL Flat Rate of $25 for Calendar orders via FIRST CLASS MAIL

INTERNATIONAL Flat Rate of $45 for all prints (Shipped rolled in Tube) VIA INTERNATIONAL PRIORITY

 

Will I be charged a sales tax?

California orders will have a 9% sales tax added to your order total.

Please note are not responsible for any custom fees, duties or taxes that may be imposed through international purchases. We will always declare full value of your order.

 

How are the prints packaged?

All prints shipped with the US are packaged in a clear sleeve in between two pieces of corrugated cardboard and then within a flat sturdy corrugated cardboard mailer.

All prints shipped internationally will be shipped rolled in a tube.

 

Do you accept returns?

We do not accept returns. lf by chance your print arrives damaged, please contact us within 2 days of receiving it as occasional exemptions can be made on a case by case basis.

Please check your address carefully, you are responsible for your order if you enter the wrong shipping address. If your print is returned due to an incorrect shipping address, additional shipping fees will apply.

 

What if my print arrives damaged?

We will do our best to make sure the print arrives to you safe and sound but occasionally things do happen and if so please contact us at info at mysticmamma dot com within 2 days of receiving it and we see what we can do.

 

Can I cancel my order?

Orders cannot be cancelled so please take time to tune in when making your choices ;)

 

Can I pay with credit card if I don't have a PayPal account?

Yes! All orders will be processed through PayPal but you do not need to have an account. You can pay with all credit cards without needing to log in.  When you are redirected just scroll down and select the option to "Pay with Debit or Credit Card".